Security

Monitoring access with explicit boundaries.

Server Alerts separates mobile access from private monitoring infrastructure using outbound connector traffic, broker authentication, scoped roles, and auditable operations.

Security model

Protection across the full request path.

Security applies to connector enrolment, broker traffic, identity, membership, commands, and stored credentials.

Outbound only

No inbound monitoring exposure

The connector calls the broker. The broker and apps do not connect directly to the monitoring interface.

Encrypted

Outbound HTTPS to broker

Production broker URLs use HTTPS. Plain HTTP is limited to localhost development.

Token hygiene

Hashed connector tokens

Connector tokens are hashed and can be rotated from administration controls.

Local proof

Credential verification stays local

Credentials are verified by the local connector and completed payloads are scrubbed.

Least access

Site roles and seat limits

Operators manage supported actions; viewers inspect status. Access is per site.

Traceable

Audit trail

Invites, roles, settings, enrolments, licences, rotations, and actions are recorded.

Traffic flow

The broker is the controlled meeting point.

Connectors send snapshots and poll command queues. Apps authenticate users, request authorised data, and submit supported actions.

  1. 1

    The connector authenticates to its broker over HTTPS.

  2. 2

    The broker validates user, membership, role, and licence.

  3. 3

    Commands are queued instead of opening an inbound session.

  4. 4

    The connector applies supported actions and reports completion.

Identity

Account security that fits each organisation.

Use built-in account authentication or configured organisation OIDC sign-in.

Organisation SSO

Map approved domains to an identity provider and link existing accounts once.

Multi-factor authentication

Built-in MFA protects password sign-in; federated MFA is handled externally.

Admin separation

Delegate operational administration without granting core system control.